Knowledge Management

Online Course
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How to Manage Knowledge Across Your Organization

The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment. Sounds pretty simple, right? Take a moment, though, and think about all the information that each person has in their brain. That’s a lot of knowledge!

The Knowledge Management course will give you the tools that you will need to begin implementing knowledge management in your organization, no matter what the size of the company or the budget. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.

By the end of this course, you will be able to:

  • Understand the basic concept of knowledge management
  • Identify the dos and dont’s of knowledge management
  • Identify the knowledge management life cycle
  • Identify the new knowledge management paradigm
  • Identify the knowledge management models
  • Understand how to build a knowledge management rational for your company
  • Understand how to customise knowledge management definitions
  • Identify the steps to implementing knowledge management in your organisation
  • Identify tips for success
  • Understand the advance topics in knowledge management


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